Support

Write to us

matthieu@chamorot.com. We answer within 72 hours.

Tell us your device and its iOS version, your computer’s system, your agent (Claude Code or Codex), and what happened. Never send a password or a private key.

What you need

• A macOS or Linux computer you can reach over SSH. It needs sh, head, base64, tr, awk, grep, cmp and od, which macOS and Linux provide.
• Claude Code or Codex, installed on that computer and signed in.
• Your project folder already approved by the agent. The first time, the agent asks in its terminal: answer it there, on screen.
• An iPhone or an iPad running iOS 26.

The computer must stay on, awake and reachable: a Mac that is closed, off or asleep does not answer. On a Mac, turn on SSH in System Settings > General > Sharing > Remote Login. The FAQ (in French) walks through pairing and calling step by step.

Nothing to install on your computer

Nekoia puts no program, no hook and no process on your computer. Pairing adds one line to your ~/.ssh/authorized_keys, tagged nekoia:tty: (or passe-plat:tty: if the pairing predates the Nekoia name) and your device’s name. Delete that line and the device is revoked: there is nothing else to remove.

What most often goes wrong

• “The machine is unreachable.” Check Remote Login (or sshd), the network, and that the computer is not asleep.
• Pairing is refused although the password is right. OpenSSH must accept passwords for the first pairing.
• It works at home, not on cellular data. A private address can only be reached from your own network.
• The agent asks you to sign in, or to approve its folder. Do it once, on screen, in its terminal.
• The call stops when the connection drops. Losing the connection closes the terminal, and the call with it.

Speech recognition can get things wrong: what it understood is typed as is. A permission, a question or a plan is always settled on screen, never by voice.

Your subscription

Free terminal. 90 free call minutes per device. Prices are shown in the app, before you buy. The subscription is bought in the app, through the App Store; this site sells nothing.

• Restore a purchase. The subscription follows your Apple Account. If a call on another device offers you the subscription again, tap Restore Purchases on that screen.
• Manage or cancel it. Settings > your name > Subscriptions, on your iPhone or iPad. Canceling stops the renewal; calls stay unlimited until the end of the paid period.
• Refunds. They are handled by Apple, at reportaproblem.apple.com.